F&BSales Agent
Sweet Crumbs Bakery Case Study
Handles custom cake orders, quotes flavor catalog & sends ready notifications
How It Was Trained
Training DocumentFlavor Menu & Custom Cake Pricing Sheet
Website URLsweetcrumbs.in
Previous Chats250 order chats imported
Conversation Examples18 custom order scripting paths
FAQs30 delivery and allergen FAQs
Sample Conversation
Need a 1kg chocolate truffle for tomorrow 5pm
Yum! 🎂 We can definitely make a 1kg Eggless Chocolate Truffle cake for tomorrow. The price is ₹850 + ₹50 delivery. Would you like to add a message on the cake?
Yes, 'Happy Birthday Aanya'
Perfect! 'Happy Birthday Aanya' it is. Can you confirm the delivery address and send the payment screenshot using this link: payment.link/sweetcrumbs?
Flat 402, Sunshine Apts. Done payment.
✅ Payment received! Order #5812 confirmed. We will deliver it by 4:45 PM tomorrow. Thank you!
Agent Information
Primary RoleSales
Languages SupportHindi + English
Capabilities
- ✓Interactive flavor catalog & custom design image prompts
- ✓Payment link generation and instant screenshot receipt verification
- ✓Order status updates and automated delivery agent alerts
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